Uptime
100%24 hours
99.98%7 days
99.95%30 days
99.92%90 days
Services
Web ApplicationMain SDESK application and dashboard
Operational
APIREST API and webhooks
Operational
Email DeliveryOutbound email sending and notifications
Operational
Email ReceivingInbound email processing and ticket creation
Operational
AI ServicesAI-powered features including copilot and suggestions
Operational
Shopify IntegrationShopify OAuth, orders, and customer data sync
Operational
Push NotificationsBrowser push notification delivery
Operational
DatabasePrimary data storage and retrieval
Operational
No Active Incidents
All systems are running smoothly. There are no reported issues at this time.